Hospice Patient Services Scheduler & Care Coordination

Paycom - ATS; Lincolnton (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

BCBS medical, vision, dental plans

28 days paid time off

Mileage reimbursement

403b retirement plan with matching

Programs honoring veterans

CHPN certification support

Orientation and onboarding program

Seasoned hospice leadership guidance

Job summary

VIA Health Partners is seeking a Patient Services Coordinator to schedule field staff visits, coordinate patient care, manage medical records, and process referrals in the branch office. The role supports the Business Office Manager to optimize resource use and care quality, ensuring timely communication with patients and clinicians.

Responsibilities include initiating patient contact, obtaining consent for visits, and maintaining accurate schedules and records.

Qualifications

• Associate degree in related field required.
• Minimum 2 years related experience in an office environment, preferably in a health care facility/setting.
• Computer proficiency is required (Microsoft Word, Excel, Outlook).

Responsibilities

• Initiates contact with patients and families to introduce the palliative medicine team and answer questions about services.
• Assists with scheduling of patient visits and coordinating care with field staff and clinicians.
• Maintains medical records and processes supplemental documents as needed.
• Generates and reviews schedules to maximize staff efficiency and patient coverage.
• Works with Business Office Manager to ensure timely communication and efficient workflow.

Skills

Microsoft Word

Excel

Outlook

Education

Associate degree

Tools

Microsoft Word

Excel

Outlook

Job description

VIA Health Partners is seeking a Patient Services Coordinator to schedule field staff visits, coordinate patient care, manage medical records, and process referrals in the branch office. The role supports the Business Office Manager to optimize resource use and care quality, ensuring timely communication with patients and clinicians.

Responsibilities include initiating patient contact, obtaining consent for visits, and maintaining accurate schedules and records.