Homeowner Tax Support Specialist — Call Center

Lereta Llc; Pomona (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Lereta Llc is seeking a Call Center Representative in Pomona, CA to handle a high volume of homeowner, lender, and third-party calls regarding property tax matters. You will initiate research and follow up on tasks to ensure timely responses and solutions.

The role emphasizes professional communication, accuracy, and first-contact resolution, with a salary range of $16.04 to $20.03 per hour. Equal opportunity employer information is included in the posting.

Qualifications

• Experience handling high volume inbound calls.
• Ability to provide timely, accurate information on property tax matters.
• Strong communication and customer service skills.

Responsibilities

• Processes a high volume of incoming routine calls from homeowners, lenders, and third parties.
• Provides responsive assistance for tax inquiries at first contact resolution.
• Responds to calls and emails, communicating status of assignments to supervisors.

Job description

Lereta Llc is seeking a Call Center Representative in Pomona, CA to handle a high volume of homeowner, lender, and third-party calls regarding property tax matters. You will initiate research and follow up on tasks to ensure timely responses and solutions.

The role emphasizes professional communication, accuracy, and first-contact resolution, with a salary range of $16.04 to $20.03 per hour. Equal opportunity employer information is included in the posting.