Homecare Staffing Coordinator

Inspire Health Group; New York (NY); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Professional Development Assistance

Résumé du poste

Inspire Health Group in New York, NY is seeking a Staffing Coordinator (Homecare) to ensure patients receive timely care by coordinating with home health aides, scheduling visits, and providing friendly support to patients, aides and insurers.

The role requires strong organization, excellent communication, and the ability to multitask in a fast-paced environment, using HHA Exchange and Medflyt to track visits and maintain records.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience as a Staffing Coordinator (Homecare).
• Proficiency with HHA Exchange & Medflyt software and other basic computer applications.

Responsabilités

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
• Use Medflyt software to monitor missed visits, verify EVV, and address any issues.
• Maintain accurate records and notes for each patient in the system.
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support.
• Assist patients in navigating their care needs and facilitate communication with insurance providers.
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met.
• Take ownership of assigned cases and ensure patient well-being is the top priority.

Connaissances

Customer service

Communication

Multitasking

Time management

Problem solving

Attention to detail

Organizational skills

Team collaboration

Formation

High school diploma or equivalent

Outils

HHA Exchange

Medflyt

Description du poste

Job Description

Job Description

We are hiring

Staffing Coordinator (Homecare)

you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides. Your role will involve scheduling and verifying visits as well as providing customer support to patients, aides and our insurance partners. The ideal candidate will be highly organized, detail-oriented and comfortable working in a customer-facing role.

Staffing Coordinator Responsibilities:

• Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs.
• Use Medflyt software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues.
• Maintain accurate records and notes for each patient in the system.
• Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support.
• Assist patients in navigating their care needs and facilitate communication with insurance providers.
• Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met.
• Take ownership of assigned cases and ensure patient well-being is the top priority.

Staffing Coordinator Skills and Qualifications:

• High school diploma or equivalent
• 1+ years of experience as a Staffing Coordinator (Homecare)
• Proficiency with HHA Exchange & Medflyt software and other basic computer applications
• Strong verbal and written communication skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Excellent problem-solving skills and the ability to make quick decisions

Staffing Coordinator Benefits

• Paid Time Off
• Professional Development Assistance

Job Type: Full-time

Expected hours: 40 per week

Benefits: Paid time off

Schedule: 8 hour shift

Holidays: Monday to Friday

Application Question(s): Are you available to work consistent overtime hours?

Experience: Homecare Staffing Coordinator: 1 years (Required) Customer Service: 1 years (Required)