Homecare Scheduling & Care Matching Specialist

AdvisaCare

East Lansing (MI)

On-site

USD 36,000 - 48,000

Full time

3 days ago
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Benefits offered by this job

401K Retirement Plan
Ability to earn PTO
Medical Benefits Available
Excellent Pay / Weekly paychecks
Employee Appreciation program
Rewarding Work Environment
High-tech Clientele
Advanced Skilled Training offered
Therapy Division
24/7 staffing support

Job summary

AdvisaCare is seeking a Scheduling Coordinator to support scheduling, billing compliance, and client-care matching in our East Lansing service area. The role requires excellent communication, a valid driver’s license, and the ability to travel within the service area.

You’ll triage calls, coordinate shifts, and collaborate with the team to ensure the right caregiver is matched with each client. On-call availability and potential field duties are part of the job.

Qualifications

  • High School Graduate or GED required.
  • Excellent communication skills and able to coordinate with caregivers, clients, and staff.
  • Must have a valid driver’s license and ability to travel within the service area.
  • Able to pass a drug screen and background check.
  • Ability to work independently and in a team, with willingness to be on-call after hours.

Responsibilities

  • Answer and triage calls from caregivers, clients and prospects.
  • Manage client and caregiver schedules to ensure every shift is staffed.
  • Determine optimal client and caregiver matches for the right dynamic.
  • Maintain compliance with time reporting systems for accurate billing and payroll.
  • Assist with all aspects of office administration.
  • Be on-call for after-hours calls and scheduling modifications.
  • Willing to perform field caregiving as needed.

Skills

Communication skills
Driver's license
Team player
Drug screen
Background check

Education

High School/GED

Job description

AdvisaCare is seeking a Scheduling Coordinator to support scheduling, billing compliance, and client-care matching in our East Lansing service area. The role requires excellent communication, a valid driver’s license, and the ability to travel within the service area.

You’ll triage calls, coordinate shifts, and collaborate with the team to ensure the right caregiver is matched with each client. On-call availability and potential field duties are part of the job.

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