Homecare Scheduling Coordinator

AdvisaCare; Grand Rapids (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401K Retirement Plan

Medical Benefits Available

Bi-weekly paychecks

Job summary

AdvisaCare is seeking a Scheduling Coordinator in Grand Rapids, MI to manage caregiver and client schedules, triage inquiries, and ensure compliant time reporting for billing and payroll. The role requires field readiness and CPR certification, with opportunities to support overall office operations.

The ideal candidate will be detail-oriented, capable of working independently and within a team, and able to travel within the service area as needed.

Qualifications

• Discipline and attention to detail in a fast-paced environment.
• Strong communication and teamwork skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches for balanced relationships.
• Maintain time reporting for billing, payroll and care notes.
• Assist with office administration and be on-call for after-hours scheduling.

Skills

Communication

Teamwork

Attention to detail

Time management

Education

High school diploma or GED

Job description

Transforming Schedules into success: Be a scheduler! Advisacare is your #1 stop! We are "GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need ? strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs ? ?YOU?RE THE ONE? we?re looking for!!

What you?ll be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hour calls and scheduling modifications
• Willing to work in field as needed- Must have Direct Patient Hands on Care experience

As a Scheduling Coordinator, here are some things you will tackle:

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

About You:

You are a disciplined and detailed-oriented individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and has fun doing it!.

Requirements

• High School Graduate or GED
• Reliable transportation
• Valid Driver?s License
• Work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• CPR Certified
• Ability to pass a drug screen/clear background

Benefits

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Bi-weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High- tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support