Care Scheduling Coordinator — 24/7 Support, PTO & 401K

AdvisaCare; Grand Rapids (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401K Retirement Plan

Medical Benefits Available

Bi-weekly paychecks

Job summary

AdvisaCare is seeking a Scheduling Coordinator in Grand Rapids, MI to manage caregiver and client schedules, triage inquiries, and ensure compliant time reporting for billing and payroll. The role requires field readiness and CPR certification, with opportunities to support overall office operations.

The ideal candidate will be detail-oriented, capable of working independently and within a team, and able to travel within the service area as needed.

Qualifications

• Discipline and attention to detail in a fast-paced environment.
• Strong communication and teamwork skills.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches for balanced relationships.
• Maintain time reporting for billing, payroll and care notes.
• Assist with office administration and be on-call for after-hours scheduling.

Skills

Communication

Teamwork

Attention to detail

Time management

Education

High school diploma or GED

Job description

AdvisaCare is seeking a Scheduling Coordinator in Grand Rapids, MI to manage caregiver and client schedules, triage inquiries, and ensure compliant time reporting for billing and payroll. The role requires field readiness and CPR certification, with opportunities to support overall office operations.

The ideal candidate will be detail-oriented, capable of working independently and within a team, and able to travel within the service area as needed.