Homecare Scheduling Coordinator

AdvisaCare; East Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K Retirement Plan

Ability to earn PTO

Medical Benefits Available

Excellent Pay / Weekly paychecks

Employee Appreciation program

Rewarding Work Environment

High-tech Clientele

Advanced Skilled Training offered

Therapy Division

24/7 staffing support

Job summary

AdvisaCare is seeking a Scheduling Coordinator to support scheduling, billing compliance, and client-care matching in our East Lansing service area. The role requires excellent communication, a valid driver’s license, and the ability to travel within the service area.

You’ll triage calls, coordinate shifts, and collaborate with the team to ensure the right caregiver is matched with each client. On-call availability and potential field duties are part of the job.

Qualifications

• High School Graduate or GED required.
• Excellent communication skills and able to coordinate with caregivers, clients, and staff.
• Must have a valid driver’s license and ability to travel within the service area.
• Able to pass a drug screen and background check.
• Ability to work independently and in a team, with willingness to be on-call after hours.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches for the right dynamic.
• Maintain compliance with time reporting systems for accurate billing and payroll.
• Assist with all aspects of office administration.
• Be on-call for after-hours calls and scheduling modifications.
• Willing to perform field caregiving as needed.

Skills

Communication skills

Driver's license

Team player

Drug screen

Background check

Education

High School/GED

Job description

We are "GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need – strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs – “YOU’RE THE ONE” we’re looking for!!

What you’ll be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hour calls and scheduling modifications
• Willing to work in field caregiving as needed

As a Scheduling Coordinator, here are some things you will tackle:

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

• High School Graduate or GED
• Valid Driver’s License
• Work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• Ability to pass a drug screen/clear background

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High- tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support