Home Care Scheduling & Operations Lead

Cornerstone Caregiving; Dearborn (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Cornerstone Caregiving, a growing in-home care provider, seeks a Scheduling Coordinator to manage client and caregiver shifts across our Michigan office. You will report to the Operating Director and support growth and office operations.

Responsibilities include schedule management, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing administrative support, and rotating after-hours on-call coverage.

Qualifications

• Minimum 1 year of experience in home care/healthcare.
• Minimum 1 year of recruiting experience.
• Ability to manage schedules for clients and caregivers in a fast-paced setting.
• Comfortable handling inquiries from clients and caregivers and supporting office operations.

Responsibilities

• Schedule management: align client needs with caregiver availability to staff all shifts.
• Compliance: ensure office operations meet state and federal regulations.
• Customer service: assist incoming calls from clients and caregivers with professionalism.
• Administration: support the Operating Director with general administrative tasks.
• On-Call: participate in after-hours coverage to maintain staffing continuity.

Skills

Schedule coordination

Recruiting

Customer service

Regulatory compliance

Job description

Cornerstone Caregiving, a growing in-home care provider, seeks a Scheduling Coordinator to manage client and caregiver shifts across our Michigan office. You will report to the Operating Director and support growth and office operations.

Responsibilities include schedule management, ensuring regulatory compliance, handling inquiries from clients and caregivers, providing administrative support, and rotating after-hours on-call coverage.