Homebound Programs Manager

CHEER, Inc.; Georgetown (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

CHEER, Inc. is seeking a full-time coordinator to manage the Nutrition Homebound Program. You will supervise Outreach Workers, review timecards, oversee homebound routes, and ensure accurate meal delivery schedules and program data.

The role involves reporting to the Nutrition Program Director and supporting special events. Responsibilities include staff meetings, data entry, and assisting with marketing, hiring, and policy updates as needed.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years’ experience in clerical / support services AND 2 years supervisory experience OR equivalent years of experience as a Coordinator with supervisory duties.
• Ability to operate computer/printer. Computer use is necessary for database software.
• Proficient in the use of standard business software applications including e-mail, word processing and spreadsheets.
• Must maintain confidentiality.
• Customer Service / people skills: Strong communication skills while using positive language, detail oriented & works with high degree of accuracy, ability to multi-task, ability to handle stressful & difficult situations, possesses strong problem solving skills, ability to listen effectively.
• Must have a valid driver’s license and proof of insurance.
• Must maintain a Defensive Driving Certificate and keep a good driving record to operate an Agency vehicle.

Responsibilities

• Supervise, train, and assist Outreach Workers.
• Review and approve Outreach Worker timecards and PTO, ensuring accuracy and coverage of duties.
• Oversee logistics of all homebound routes and train staff to recognize and fulfill insufficiencies.
• Monitor Homebound Meal Delivery Route Schedules in database and ensure accuracy.
• Compile accurate Homebound Program reports for Nutrition Director and board reports.

Skills

Clerical experience

Supervisory experience

Computer skills

Confidentiality

Customer service

Communication skills

Defensive driving

Education

High School diploma or equivalent

Tools

Microsoft Office

Database software

Job description

CHEER, Inc. is seeking a full-time coordinator to manage the Nutrition Homebound Program. You will supervise Outreach Workers, review timecards, oversee homebound routes, and ensure accurate meal delivery schedules and program data.

The role involves reporting to the Nutrition Program Director and supporting special events. Responsibilities include staff meetings, data entry, and assisting with marketing, hiring, and policy updates as needed.