Home Water Solutions Inside Sales Specialist
Fortune Brands
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Job summary
Fortune Brands is seeking an Inside Sales Representative for its SpringWell water filtration business to guide homeowners to high‑performance filtration solutions. You’ll manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend tailored, trustworthy solutions.
In this role you will translate test results and technical details into plain language, educate customers on products, and configure systems that fit needs, budgets and installation
Responsibilities
- Be the first voice homeowners hear from SpringWell, engaging inbound prospects by phone, chat, email and scheduled follow-ups, and independently owning the full sales cycle for standard and moderately complex system configurations.
- Conduct structured, needs-based discovery to understand each customer's water quality concerns, translating test results and technical detail into plain language a homeowner can act on.
- Educate customers on SpringWell products and solutions in a clear, consultative way, and recommend system configurations aligned to their needs, budget and installation requirements.
- Progress assigned opportunities through defined sales stages toward close, confidently handling common objections on pricing, installation and product differentiation.
- Deliver a professional, trust‑building customer experience that drives conversion and builds long‑term brand credibility - the kind of conversation that makes someone recommend us to a neighbor.
- Maintain accurate, timely CRM records including call notes, follow‑ups and pipeline activity, so the forecast reflects reality.
- Keep building product depth across system capabilities, installation factors and competitive alternatives, escalating advanced technical scenarios while learning to resolve them independently over time.
- Me
Job description
Fortune Brands is seeking an Inside Sales Representative for its SpringWell water filtration business to guide homeowners to high‑performance filtration solutions. You’ll manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend tailored, trustworthy solutions.
In this role you will translate test results and technical details into plain language, educate customers on products, and configure systems that fit needs, budgets and installation
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