Home-Visit Health Services Coordinator

UnitedHealthcare; San Antonio (TX); Hybrid; USD 68,770,000 - 123,213,000; Full time

Job summary

UnitedHealthcare is seeking a Field Based HSS Coordinator in the San Antonio area to support an Integrated Care Model by advocating for the best possible care for members and ensuring needed services are in place.

This field-based role operates from a Home-Based office with a Hybrid schedule, requiring up to 75% travel within the assigned area to visit Medicaid members in homes, facilities, or community settings.

Qualifications

• High School Diploma/GED (or higher) AND 5+ years of experience working with ABD/SSI population within a clinical health care role
• Associate's degree with 3+ years of clinical experience
• Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience
• CHW certification with 3+ years of clinical experience
• Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
• Access to reliable transportation and the ability to travel up to 75% of the time in this assigned area to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
• High speed internet in place of residence

Responsibilities

• Complete face‑to‑face assessments in members' homes to address unmet needs.
• Travel up to 75% of the time, including travel up to 100 miles from the assigned work location, to meet business needs.
• Meet documentation and turnaround times based on state contractual requirements.
• Time management and organizational skills.
• Coordinating members' services.
• Ability to create, edit, save and send documents, spreadsheets and emails.
• Reside within commutable distance of assigned duties.
• Works on Service Plan.

Skills

Microsoft Office proficiency

Reliable transportation

High speed internet

Time management

Education

High School Diploma/GED (or higher)

Associate's degree

Unrestricted LPN/LVN license (TX)

CHW certification

Tools

Microsoft Office

Job description

UnitedHealthcare is seeking a Field Based HSS Coordinator in the San Antonio area to support an Integrated Care Model by advocating for the best possible care for members and ensuring needed services are in place.

This field-based role operates from a Home-Based office with a Hybrid schedule, requiring up to 75% travel within the assigned area to visit Medicaid members in homes, facilities, or community settings.