Home Shopping Fulfillment Manager

Albertsons Companies; Windham (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly wages

Associate discounts

Health benefits

Time off

Job summary

Albertsons Companies is hiring a Home Shopping Department Manager to oversee daily operations and enhance digital fulfillment. The role requires a leader passionate about customer service and operational excellence, ensuring timely and accurate order fulfillment while resolving any customer concerns.

You'll manage high-volume fulfillment operations, monitor performance metrics, and train your team to deliver excellence. Join us to impact customers directly in a fast-paced environment!

Qualifications

• Strong customer service focus with excellent communication skills.
• Effective people management, coaching, and team-building abilities.
• Ability to manage work in a fast-paced, high-volume environment.

Responsibilities

• Oversee daily operations of the Home Shopping Department.
• Deliver exceptional pick-up and delivery experiences.
• Coordinate end-to-end fulfillment processes.
• Monitor key performance metrics.
• Hire, train, and develop associates.
• Ensure compliance with safety and operational standards.

Skills

Customer service focus

People management

Strong organization

Problem solving

Tools

Retail systems

Fulfillment platforms

Job description

Albertsons Companies is hiring a Home Shopping Department Manager to oversee daily operations and enhance digital fulfillment. The role requires a leader passionate about customer service and operational excellence, ensuring timely and accurate order fulfillment while resolving any customer concerns.

You'll manage high-volume fulfillment operations, monitor performance metrics, and train your team to deliver excellence. Join us to impact customers directly in a fast-paced environment!