Home Security Systems Technician — Service & Support Pro

ADT Security Services; Duluth (GA); On-site; USD 24,452 - 45,419; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k) withem

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Culture of coaching and career growth

Job summary

ADT Security Services in Duluth, GA is seeking a installer/service technician to support fire and CO detection, networking, hosted video solutions, and access control. You will follow wired/wireless procedures and test signals with central monitoring to ensure reliable service.

This role requires a high school diploma, a valid driver's license, hands-on service experience, technical aptitude, and strong communication.

Qualifications

• High School degree or the equivalent.
• Valid driver\'s license is required.
• Service experience preferred.
• Technical aptitude is required.
• Strong verbal communication skills are essential.
• Customer focused and customer-driven mindset.
• Ability to thrive in uncertain situations.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Be a customer service champion, helping customers fix issues and understand home protection.

Skills

Strong verbal communication

Technical aptitude

Customer focused mindset

Service experience

Thrive under uncertainty

Valid driver\'s license

Education

High School degree

Job description

ADT Security Services in Duluth, GA is seeking a installer/service technician to support fire and CO detection, networking, hosted video solutions, and access control. You will follow wired/wireless procedures and test signals with central monitoring to ensure reliable service.

This role requires a high school diploma, a valid driver's license, hands-on service experience, technical aptitude, and strong communication.