Home Security Service Technician – Impactful Tech Career

ADT; Omaha (NE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Full benefits after 31 days

Casual, engaging work environment

Medical, Dental, Vision, 401(k) with a

Paid vacation time

Tuition reimbursement, referrals

Coaching and career growth

Job summary

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions at customer homes or small businesses.

You will service fire and CO detection, networking, hosted video, and access control while following standard processes. A valid driver's license and a high school diploma are required; you will work in a dynamic, collaborative environment visiting customers in person.

Qualifications

• Service experience with customers
• Technical aptitude to troubleshoot and configure systems
• Strong verbal communication and customer-focused mindset
• Ability to adapt to changing situations and priorities
• Valid driver’s license and reliable transportation
• High School diploma or equivalent required

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control
• Follow and complete required processes of wired/wireless technology and connection procedures
• Test and validate system signals/communication with central monitoring to properly establish service
• Provide customer service and help customers understand protection in their home
• Work in a dynamic, collaborative environment with customers and coworkers
• Visit customers at their homes or businesses to provide solutions

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused mindset

Thrive in uncertainty

Valid driver’s license

Education

High School degree or equivalent

Job description

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions at customer homes or small businesses.

You will service fire and CO detection, networking, hosted video, and access control while following standard processes. A valid driver's license and a high school diploma are required; you will work in a dynamic, collaborative environment visiting customers in person.