Home Purchase Concierge & Closings Coordinator

Clayton Homes (New); United States; On-site; USD 33,000 - 41,000; Full time

Job summary

Clayton Home Building Group in the United States seeks a Sales Processor to help guide home buyers through the purchase, coordinating among lenders, sales staff, and closing teams. This role prioritizes accurate, timely communication and a high level of customer service throughout the loan and closing process.

The ideal candidate excels in verbal communication, maintains organizational discipline, and can manage multiple tasks simultaneously while supporting a seamless home buying experience.

Qualifications

• Strong verbal communication and empathy to educate customers.
• Ability to operate with urgency while maintaining accuracy.
• Proven process orientation and attention to detail.
• Ability to manage multiple projects and deadlines.
• Excel and Microsoft Office proficiency.

Responsibilities

• Establish ongoing relationships by delivering best-in-class customer service.
• Assist and educate customers throughout the home buying process.
• Acts as a liaison between all parties to ensure clear, urgent, and constant communication.
• Coordinate next steps and items required with all parties involved in the purchase regarding applications, approvals, settlement, and closing.
• Educates customers on loan application documentation and obtains cost estimates for transparency at closing.
• Manage details of the purchase with all parties to ensure alignment for closing.
• Provide prompt, professional communication to keep everyone aligned and moving forward.
• Assist Sales Professionals and customers in gathering information for application submissions and closing packages.
• Provide frequent updates to sales team and manager as deals progress.

Skills

Verbal communication

Process orientation

Multitasking

Customer service

Excel

Attention to detail

Tools

Microsoft Office

Job description

Clayton Home Building Group in the United States seeks a Sales Processor to help guide home buyers through the purchase, coordinating among lenders, sales staff, and closing teams. This role prioritizes accurate, timely communication and a high level of customer service throughout the loan and closing process.

The ideal candidate excels in verbal communication, maintains organizational discipline, and can manage multiple tasks simultaneously while supporting a seamless home buying experience.