Home Sales Processor: Smooth Closings & Customer Experience

Clayton Homes (New); Northern (KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401K with company match

Paid parental leave

Employee Assistance Program

Paid time off

Job summary

Clayton Homes is seeking a Sales Processor in Youngsville, NC to guide home buyers through the process, coordinate with lenders, and keep all parties informed. You will prepare documents, verify details, and support closings with accuracy and urgency.

The role emphasizes customer service excellence, teamwork, and efficient information management, with opportunities to grow within a values-driven organization.

Qualifications

• Strong verbal communication and rapport-building over the phone.
• Ability to manage multiple tasks with accuracy and urgency.
• Clear understanding of processes and documentation.
• Customer-focused with a professional demeanor.
• Proficient with Microsoft Office and Excel.
• Reliable, organized, and detail-oriented.

Responsibilities

• Establish ongoing relationships by delivering best-in-class service.
• Educate customers through the home buying process and next steps.
• Coordinate communications between buyers, sales, and lenders.
• Gather information for applications and ensure timely submissions.
• Maintain accurate files and provide status updates to the team.
• Support closings and pre-close reviews as needed by the HC Manager.
• Assist in promoting promotions and company events.

Skills

Customer service

Communication skills

Organizational skills

MS Excel

Attention to detail

Time management

Tools

Microsoft Office

Job description

Clayton Homes is seeking a Sales Processor in Youngsville, NC to guide home buyers through the process, coordinate with lenders, and keep all parties informed. You will prepare documents, verify details, and support closings with accuracy and urgency.

The role emphasizes customer service excellence, teamwork, and efficient information management, with opportunities to grow within a values-driven organization.