Home Medical Equipment Delivery & Patient Support Tech

Rotech Healthcare Inc.; Omaha (NE); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous paid time off

Medical, prescription, dental and life

401(k)

Job summary

Rotech Healthcare Inc. is seeking a Customer Service Technician to join our team. You will deliver, set up and maintain medical equipment, provide instruction to patients and caregivers, and handle related paperwork and scheduling.

Travel to patient homes is required. The role includes coordinating with insurance providers, supporting on-call coverage, and ensuring safety protocols and documentation accuracy.

Qualifications

• High school diploma or GED required.
• Experience with medical equipment preferred.
• One year of related work experience preferred.
• Medical terminology helpful.

Responsibilities

• Deliver, set up and maintain equipment at patient homes.
• Instruct patients/caregivers on proper use and maintenance of equipment.
• Process delivery paperwork, route sheets and related forms.
• Coordinate verification of Medicare/Medicaid and private insurance.
• Assist with on-call coverage and coordinate with location staff.

Skills

Customer service

Communication

Multitasking

English proficiency

Time management

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Email

Job description

Rotech Healthcare Inc. is seeking a Customer Service Technician to join our team. You will deliver, set up and maintain medical equipment, provide instruction to patients and caregivers, and handle related paperwork and scheduling.

Travel to patient homes is required. The role includes coordinating with insurance providers, supporting on-call coverage, and ensuring safety protocols and documentation accuracy.