Home Medical Equipment Coordinator - Patient Care & Support

Lakewood Health System; Staples (MN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401K Match

Tuition assistance

HSA contributions

Employer paid premiums for individual-

Generous PTO

Job summary

Lakewood Health System is seeking a Home Medical Equipment Coordinator to ensure exceptional service for Medical Marketplace customers. You will coordinate patient intake, insurance authorizations, order processing, and follow-up communications, with emphasis on footwear and supplies education and accurate documentation.

The role requires experience in home medical equipment and healthcare settings, plus strong communication and confidentiality.

Qualifications

• Experience with home medical equipment and supplies in a healthcare context.
• Strong written and verbal communication and confidentiality.
• Excellent customer service and teamwork skills.

Responsibilities

• Coordinate patient intake and insurance authorizations.
• Process orders and manage follow-up communications with patients.
• Educate patients on safe and effective use of equipment.
• Maintain documentation and insurance claims; liaise with providers and internal teams.
• Support retail store operations while upholding professionalism.

Skills

Home medical equipment experience

Healthcare setting experience

Customer service

Confidentiality and integrity

Communication skills

Team player

Job description

Lakewood Health System is seeking a Home Medical Equipment Coordinator to ensure exceptional service for Medical Marketplace customers. You will coordinate patient intake, insurance authorizations, order processing, and follow-up communications, with emphasis on footwear and supplies education and accurate documentation.

The role requires experience in home medical equipment and healthcare settings, plus strong communication and confidentiality.