Home Lending Help Desk Section Manager 2

0101 The Huntington National Bank; Easton (Northampton County); On-site; USD 80,000 - 90,000; Full time

Job summary

An established industry player is seeking a Home Lending Help Desk Section Manager to lead operations and enhance efficiency within the mortgage lending process. This role requires a strong background in mortgage operations, with a focus on compliance and productivity. The ideal candidate will possess exceptional leadership skills, with a proven track record of developing teams and managing complex processes. Join a forward-thinking organization that values your contributions and offers a supportive work environment. If you're ready to take your career to the next level, this is the perfect opportunity for you!

Benefits

Health Insurance

Wellness Program

Life and Disability Insurance

Retirement Savings Plan

Paid Leave Programs

Paid Holidays

Paid Time Off (PTO)

Qualifications

• 7+ years of mortgage operations experience with supervisory duties.
• Strong knowledge of TRID regulations and end-to-end mortgage lending.

Responsibilities

• Manage Home Lending Support Help Desk and monitor productivity.
• Implement new procedures for compliance and efficiency.

Skills

Mortgage Operations Management

Analytical Skills

Leadership Skills

Attention to Detail

Education

High School Diploma or Equivalent

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

NetOx

Job description

Home Lending Help Desk Section Manager 2 page is loaded

Home Lending Help Desk Section Manager 2

Apply remote type Office locations Columbus, OH Downers Grove, IL time type Full time posted on Posted 30+ Days Ago job requisition id R0060289

Description

Summary:

The Section Manager 2- Operations manages through section supervisors and/or subordinates, multiple functions or an area which is comprised of professional and clerical staff.

Duties and Responsibilities:

• Manage, Monitor, and Maintain the Home Lending Support Help Desk SharePoint Site daily.
• Manage and Monitor the Mortgage Loan Assumption process.
• Manage and Monitor the Mortgage and Consumer Lending Flood Review processes.
• Assist with implementing new procedures and Job Aids to make the area more efficient and in compliance with corporate and regulatory requirements.
• Acts as a liaison with other departments and/or divisions.
• Represent and participate in Home Lending projects and Net Oxygen system upgrades and enhancements. Provide Subject Matter Expert assistance when applicable.
• Assist with resolving issues that are strategic or compliance related. Collaborate with other areas and stakeholders to address and resolve any risk related issues.
• Monitors, analyzes and reports on the area productivity to senior management.
• Establishes quality of service level for the area and ensures colleagues are meeting the SLA daily.
• Performs other duties as assigned.

Basic Qualifications:

• High school diploma or equivalent
• 7 or more years of mortgage operations experience including management/supervisory experience

Preferred Qualifications:

• Bachelor’s degree
• Above average knowledge of TRID regulations
• Proven analytical skills with attention to detail
• Proficient in Word, Excel, NetOx and other loan system applications
• Able to accurately interpret and apply policy and procedures and be able to proficiently explain both
• Extensive knowledge of the end to end mortgage lending process
• Ability to develop and motivate employees
• Demonstrate strong leadership skills to drive team performance

Exempt Status: Yes (not eligible for overtime pay)

Workplace Type: Office

Compensation Range:

$80,000-$90,000 Annual Salary

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.