Home Infusion Transition Advocate

Option Care; Las Vegas (NV); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with Co.

HSA Company Match

Tuition Reimbursement

Flexible Spending Accounts

Mental Health Services

Company Paid Life Insurance

Job summary

Option Care Health is seeking a Care Transition Coordinator to leverage sales expertise to educate patients and discharge staff about home infusion services. You will coordinate with hospital teams, intake and case managers to ensure smooth transitions.

You will build referral relationships, meet sales goals, and partner with Account Managers to grow service adoption across partner facilities. Some travel to facilities and patient sites is required.

Qualifications

• High School Diploma with 2 years of experience in applicable home infusion or post-acute infusion services, OR 1 year of similar experience with an associate’s degree, LPN.
• Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
• Experience applying knowledge of standard practices for all services offered and URAC/ACHC standards.
• Experience providing customer service to internal and external customers, including meeting quality standards.
• Basic PC skills: Word, Excel, PowerPoint and email.

Responsibilities

• Proactively maintains and grows relationships with referral sources to increase sales and patient starts.
• Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.
• Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients.
• Works with clinical team to determine if the patient is a viable candidate for alternative site care.
• Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.
• Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.
• Responsible for collecting, reviewing and completing preadmission information and securing related signoff.
• Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.
• Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care.
• Partners with Account Manager and marketing staff to coordinate educational and promotional programs to patient/caregiver and referral sources.
• Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS.
• Participates with any data collection required for therapy start and patient tracking process.
• This may include facilitating the transfer of orders via phone, fax, and e-prescribing.
• Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.
• Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Provides oversight and input to the providers regarding the patient transition to home care.
• Serves as a point of contact, coordination, and communication with other providers.
• Makes arrangements for any special medical supplies or appliances to be available.

Skills

Relationship building

Sales experience

Healthcare industry knowledge

Communication skills

Presentation skills

Education

High School Diploma

Associate's degree or LPN

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Email

Internet

Job description

Option Care Health is seeking a Care Transition Coordinator to leverage sales expertise to educate patients and discharge staff about home infusion services. You will coordinate with hospital teams, intake and case managers to ensure smooth transitions.

You will build referral relationships, meet sales goals, and partner with Account Managers to grow service adoption across partner facilities. Some travel to facilities and patient sites is required.