Home Infusion Intake Lead — Team Coach & Ops

AIS Healthcare; United States; A distancia; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

AIS Healthcare, through Advanced Infusion Care, seeks a Financial Services Supervisor, Intake to lead the Intake department and ensure accurate patient benefit verification, efficient intake processes, and strong team development.

You will partner with Nursing, Pharmacy, Sales and other units to deliver exceptional patient care and drive departmental performance in a fast-paced environment.

Formación

• Minimum of 3 years of experience in patient intake, insurance verification, medical billing, reimbursement, healthcare operations or customer service in a healthcare setting.
• Minimum of 1–3 years of supervisory experience in a healthcare setting.
• Experience using CPR+ and/or CareTend software is required.

Responsabilidades

• Lead and supervise the Intake department on a daily basis to meet productivity and quality targets.
• Coach, mentor, and develop team members with regular performance feedback.
• Collaborate with Nursing, Pharmacy, Sales and other units to ensure a seamless patient experience.
• Identify and implement process improvements and corrective actions when needed.
• Participate in staffing, scheduling, and onboarding activities.

Conocimientos

Supervisory experience

Patient intake

Insurance verification

Educación

High School Diploma or GED

Bachelor's Degree (preferred)

Herramientas

CPR+

CareTend

Descripción del empleo

AIS Healthcare, through Advanced Infusion Care, seeks a Financial Services Supervisor, Intake to lead the Intake department and ensure accurate patient benefit verification, efficient intake processes, and strong team development.

You will partner with Nursing, Pharmacy, Sales and other units to deliver exceptional patient care and drive departmental performance in a fast-paced environment.