Home Improvement Sales & Service Pro

Lowe's; Williamsburg (VA); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Williamsburg, VA to warmly welcome customers, help them find products, and ensure a smooth shopping experience. You will interact with customers throughout the day, assist with questions, locate items, and ensure needs are met with a friendly, proactive approach.

Ideal candidates have basic computer skills, can stand for long periods, and enjoy helping customers solve home improvement challenges.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience with retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for long periods and perform duties as needed.
• Lifts up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet expectations and timelines.
• Cross-train in other areas to support store goals.
• Prepare merchandise in department per customer needs (e.g., color/tint, etc.).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service orientation

Communication

Bi-lingual skills

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate in Williamsburg, VA to warmly welcome customers, help them find products, and ensure a smooth shopping experience. You will interact with customers throughout the day, assist with questions, locate items, and ensure needs are met with a friendly, proactive approach.

Ideal candidates have basic computer skills, can stand for long periods, and enjoy helping customers solve home improvement challenges.