Customer Service Pro — Home Improvement | Flexible Hours & Benefits

Lowe's; Williamsburg (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Employee Stock Purchase Program

Job summary

Lowe’s is hiring a Customer Service Associate in Williamsburg, VA. You will greet shoppers, assist with product selection, and ensure customer needs are met in a fast-paced retail environment.

Responsibilities include locating merchandise, stocking, processing orders, and supporting multiple departments as needed. Prior experience in retail or customer service is preferred; bilingual skills are a plus, with benefits and growth opportunities available.

Qualifications

• Basic computer skills including inputting, accessing and modifying information.
• Experience with common retail tech such as smartphones and tablets.
• Reading, writing and basic arithmetic (addition/subtraction).
• Able to stand for long periods and perform duties as required.
• Minimum lifting 25 lbs unassisted or heavier with assistance if needed.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies where needed.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other areas to enhance customer service.
• Prepare department merchandise based on customer needs (e.g., paint, hardware).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Bilingual skills

Retail experience

Customer service

Trade certification

Job description

Lowe’s is hiring a Customer Service Associate in Williamsburg, VA. You will greet shoppers, assist with product selection, and ensure customer needs are met in a fast-paced retail environment.

Responsibilities include locating merchandise, stocking, processing orders, and supporting multiple departments as needed. Prior experience in retail or customer service is preferred; bilingual skills are a plus, with benefits and growth opportunities available.