Customer Service Associate: Home Improvement

Lowe's Home Centers, LLC; Richmond (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401k match

Stock Purchase Plan

Associate Discount

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate in Richmond, VA to welcome customers and help them find products for home improvement projects. You will answer questions, assist with locating merchandise, handle simple transactions, and ensure customer needs are met with friendly, efficient service.

You may work in various departments, receive training across areas, and participate in programs like tuition assistance and the Associate Discount. A flexible schedule is offered.

Qualifications

• 6 months experience using a computer
• 6 months experience with retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to stand for long periods and lift up to 25 lbs

Responsibilities

• Welcome customers to Lowe's and deliver friendly customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise and replenish shelves
• Process orders and deliveries accurately
• Cross-train in other store areas
• Prepare department merchandise based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Bi-lingual

Physical stamina

Job description

Lowe's is hiring a Customer Service Associate in Richmond, VA to welcome customers and help them find products for home improvement projects. You will answer questions, assist with locating merchandise, handle simple transactions, and ensure customer needs are met with friendly, efficient service.

You may work in various departments, receive training across areas, and participate in programs like tuition assistance and the Associate Discount. A flexible schedule is offered.