Home Improvement Customer Service Pro

Lowe's; Warrington Township (Bucks County); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and ensure their needs are met in a fast-paced home improvement environment. The role involves assisting customers, stocking, and coordinating with departments to deliver excellent service.

Ideal candidates will have basic computer and retail tech experience, strong math skills, and the ability to stand for long periods. The position offers part-time hours with benefits and growth opportunities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech

Basic math

Physical stamina

Lifting up to 25 lb

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and ensure their needs are met in a fast-paced home improvement environment. The role involves assisting customers, stocking, and coordinating with departments to deliver excellent service.

Ideal candidates will have basic computer and retail tech experience, strong math skills, and the ability to stand for long periods. The position offers part-time hours with benefits and growth opportunities.