Customer Service Pro — Home Improvement

Lowe's Home Centers, LLC; Winchester (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Stock Purchase Plan

Associate Discount

Track to the Trades

Flexible schedules

Job summary

Lowe's in Winchester, VA is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience.

You will work across departments such as Appliances, Hardware, Tools, and Home Décor, with opportunities to learn different trade skills via Track to the Trades program. This role emphasizes customer care and reliable service.

The position offers benefits and a competitive hourly pay range, with potential growth and support from a large retailer.

Qualifications

• 6 months of computer experience.
• 6 months of retail technology experience (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand, sit, and perform duties as required.
• Able to lift 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly customer service.
• Assist customers with locating merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas.
• Prepare department merchandise to meet customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multitasking

Teamwork

Bilingual

Tools

Smartphones/Tablets

Job description

Lowe's in Winchester, VA is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience.

You will work across departments such as Appliances, Hardware, Tools, and Home Décor, with opportunities to learn different trade skills via Track to the Trades program. This role emphasizes customer care and reliable service.

The position offers benefits and a competitive hourly pay range, with potential growth and support from a large retailer.