Home Improvement Sales & Service Pro

Lowe's; Springfield (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Job summary

Lowe’s Customer Service Associate role in Massachusetts offers exposure to a broad range of home improvement products and customer interactions. You will guide customers to the right products, answer questions, and help them complete purchases with care and accuracy.

The position supports part-time hours with opportunities to grow, including benefits like tuition assistance and a company-matching 401(k). You’ll work in a hands-on retail environment with emphasis on teamwork and customer

Qualifications

• 6 months experience using a computer to input, access, modify or output information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities needed for job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe’s Customer Service Associate role in Massachusetts offers exposure to a broad range of home improvement products and customer interactions. You will guide customers to the right products, answer questions, and help them complete purchases with care and accuracy.

The position supports part-time hours with opportunities to grow, including benefits like tuition assistance and a company-matching 401(k). You’ll work in a hands-on retail environment with emphasis on teamwork and customer