Home Improvement Sales & Service Pro

Lowe's Companies, Inc.; Lowell (MA); On-site; USD 48,712,000 - 50,718,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Plan

Associate discount 10%

Track to the Trades program

Job summary

Lowe’s in Lowell, MA is seeking a Customer Service Associate. You will welcome customers, help them find products and services for home improvement needs, or answer questions with friendly service throughout the day.

This is a part-time role with opportunities to grow and learn across departments. Responsibilities vary by department and include stocking, assisting customers, processing orders, and cross-training to deliver top customer service.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones/tablets
• Reading, writing and basic arithmetic

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock merchandise and replenish shelves as needed
• Process orders and deliveries accurately
• Cross-train in other store areas to support customer service
• Prepare department merchandise based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic arithmetic

Communication

Tools

Retail devices (smartphones/tablets)

Job description

Lowe’s in Lowell, MA is seeking a Customer Service Associate. You will welcome customers, help them find products and services for home improvement needs, or answer questions with friendly service throughout the day.

This is a part-time role with opportunities to grow and learn across departments. Responsibilities vary by department and include stocking, assisting customers, processing orders, and cross-training to deliver top customer service.