Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Springfield (MA); On-site; USD 45,847,000 - 47,709,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount

Trade skills training

Job summary

Lowe's is hiring a Customer Service Associate in Massachusetts. You will greet customers, help them find products for home improvement projects, and ensure a smooth shopping experience. Expect to work across departments, solve problems, and provide upbeat, helpful service throughout the day.

Ideal candidates bring basic computer and retail-tech skills, good communication, and physical stamina for standing and lifting up to 25 lbs. Benefits are substantial for eligible associates.

Qualifications

• 6 months experience using a computer.
• 6 months experience with retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic ability.
• Ability to stand, sit and perform duties for long periods.
• Lifting up to 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for timeliness.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise according to customer needs.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Retail tech

Basic math

Physical stamina

Bi-lingual

Job description

Lowe's is hiring a Customer Service Associate in Massachusetts. You will greet customers, help them find products for home improvement projects, and ensure a smooth shopping experience. Expect to work across departments, solve problems, and provide upbeat, helpful service throughout the day.

Ideal candidates bring basic computer and retail-tech skills, good communication, and physical stamina for standing and lifting up to 25 lbs. Benefits are substantial for eligible associates.