Home Improvement Sales Pro - Tuition & 401(k) Perks

Lowe's; Elkridge (MD); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

401(k) match

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Sales Specialist to greet customers, assess home improvement needs, and guide product selections. You will become a product expert, explain specifications, features, promotions, and financing options to close sales.

The role involves interacting with customers in various departments and supporting checkout, installation scheduling, and service delivery. Ideal candidates bring strong customer service and sales experience, the ability to handle lifts up to 75 pounds with safety,

Qualifications

• High School Diploma or GED.
• 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation.
• Obtain sales-related licensure or registration if required by state (Lowe's will support and fund).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates and scheduling installer visits.
• Process and track customer orders/installations and follow up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, work with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions and assist in department needs.
• Train associates in the department and coach around development needs.

Skills

Customer service

Sales experience

Product knowledge

Education

High School Diploma or GED

Job description

Lowe's is hiring a Sales Specialist to greet customers, assess home improvement needs, and guide product selections. You will become a product expert, explain specifications, features, promotions, and financing options to close sales.

The role involves interacting with customers in various departments and supporting checkout, installation scheduling, and service delivery. Ideal candidates bring strong customer service and sales experience, the ability to handle lifts up to 75 pounds with safety,