Home Improvement Sales Pro – Growth & Benefits

Lowe's; Federal Way (WA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance program

401(k) company match

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Sales Specialist to be the first point of contact for customers, guiding them from project idea to product choice. You will become a product expert, explaining specifications, features, and financing options to close sales in various store departments.

This role emphasizes proactive customer service, upselling opportunities, and collaboration with team members. You’ll work in departments such as Appliances, Cabinets, Flooring, and more, with opportunities to participate in

Qualifications

• High School Diploma or GED
• 1 year customer-facing sales experience or 6 months Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales

Math basics

Bi-lingual

Education

High School Diploma or GED

Job description

Lowe's is seeking a Sales Specialist to be the first point of contact for customers, guiding them from project idea to product choice. You will become a product expert, explaining specifications, features, and financing options to close sales in various store departments.

This role emphasizes proactive customer service, upselling opportunities, and collaboration with team members. You’ll work in departments such as Appliances, Cabinets, Flooring, and more, with opportunities to participate in