Home Improvement Sales Pro - Bonus + 401(k) + Tuition Aid

Lowe's; Gloucester (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Associate discount (10%)

Track to the Trades program

Bonus opportunities

Job summary

Lowe's is hiring a Sales Specialist to greet customers, understand project needs, and guide them to the right products. You will become a product expert, explain specifications, promotions, and financing options to close sales, and deliver exceptional service across various departments in-store.

This role emphasizes active customer interaction, teamwork, and the ability to handle multiple tasks in a fast-paced retail environment, with opportunities for growth and benefits such as health options

Qualifications

• High School Diploma or GED required.
• 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years external experience in customer-facing sales or 18 months Lowe's retail if education not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales

Communication

Bi-lingual

Education

High School Diploma or GED

Job description

Lowe's is hiring a Sales Specialist to greet customers, understand project needs, and guide them to the right products. You will become a product expert, explain specifications, promotions, and financing options to close sales, and deliver exceptional service across various departments in-store.

This role emphasizes active customer interaction, teamwork, and the ability to handle multiple tasks in a fast-paced retail environment, with opportunities for growth and benefits such as health options