Home Improvement Customer Service Pro | Flexible Hours

Lowe's Home Centers, LLC; Tiffin (OH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them locate products, and ensure a smooth shopping experience. You will assist across departments and occasionally load merchandise, while delivering reliable service throughout the day.

The role emphasizes customer interaction, merchandise stocking, and checkout support, with potential cross-training in other areas to enhance service quality.

Qualifications

• 6 months of computer use experience and ability to input, access, modify information.
• 6 months of experience with common retail tech (smartphones/tablets).
• Ability to read, write, and perform basic arithmetic.
• Ability to stand, sit, and perform duties as required by the role.
• Lifting up to 25 lb unassisted or with assistance when needed.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock and replenish shelves to keep products available.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise (e.g., paint tinting, pipe cutting) per customer needs.
• Guide customers through shopping or checkout.

Skills

Computer literacy

Retail technology familiarity

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them locate products, and ensure a smooth shopping experience. You will assist across departments and occasionally load merchandise, while delivering reliable service throughout the day.

The role emphasizes customer interaction, merchandise stocking, and checkout support, with potential cross-training in other areas to enhance service quality.