Home Improvement Customer Service Specialist

Lowe's; Bismarck (ND); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is looking for a Customer Service Associate in the United States to welcome customers, help them find products, and provide friendly assistance throughout their shopping experience. This role involves stocking, merchandising, and basic checkout support, helping customers solve home improvement challenges in a fast-paced retail environment.

Qualified candidates will have some retail experience, good communication skills, and the ability to stand for long periods.

Qualifications

• Experience delivering friendly, efficient service to customers.
• Ability to assist customers with locating products and answering questions.
• Comfort with using basic computer systems and retail tech.
• Ability to stand or sit for extended periods and lift moderate loads.

Responsibilities

• Greet customers and provide helpful, courteous service.
• Assist customers in locating and selecting merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other store departments to support customer service.
• Prepare merchandise in the department to meet customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Basic math

Prolonged standing

Tools

Retail devices (phones/tablets)

Job description

Lowe's is looking for a Customer Service Associate in the United States to welcome customers, help them find products, and provide friendly assistance throughout their shopping experience. This role involves stocking, merchandising, and basic checkout support, helping customers solve home improvement challenges in a fast-paced retail environment.

Qualified candidates will have some retail experience, good communication skills, and the ability to stand for long periods.