Home Improvement Customer Service Pro (Part-Time)

Lowe's; Charleston (SC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate who greets customers and helps them find the right home improvement products and services. You will interact with customers throughout the day, answer questions, and guide them toward solutions while maintaining store displays and inventory.

Daily duties may vary by department, with opportunities to cross-train, support other areas, and participate in benefits programs designed to grow with Lowe's.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic math & literacy

Physical stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate who greets customers and helps them find the right home improvement products and services. You will interact with customers throughout the day, answer questions, and guide them toward solutions while maintaining store displays and inventory.

Daily duties may vary by department, with opportunities to cross-train, support other areas, and participate in benefits programs designed to grow with Lowe's.