Customer Service & Home Improvement Pro (Part-Time)

Lowe's; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help find products, and ensure a positive shopping experience. You will engage with customers, assist with product selection, and handle routine tasks across departments to meet store goals.

The role emphasizes customer service, teamwork, and the ability to assist across multiple departments, with opportunities for growth and inclusive benefits.

Qualifications

• At least 6 months of computer experience.
• At least 6 months using retail technology (smartphones/tablets).
• Basic reading, writing and arithmetic skills.
• Ability to stand/sit for extended periods.
• Ability to lift 25 lbs without assistance or with accommodation.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing stock.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other areas to support store operations.
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer experience

Retail tech experience

Reading/writing basic arithmetic

Stand/sit for long periods

Lifting 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help find products, and ensure a positive shopping experience. You will engage with customers, assist with product selection, and handle routine tasks across departments to meet store goals.

The role emphasizes customer service, teamwork, and the ability to assist across multiple departments, with opportunities for growth and inclusive benefits.