Home Improvement Customer Service Pro - Flexible Schedules

Lowe's Companies, Inc.; Saginaw (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Michigan. You will welcome customers, help them locate products, and provide friendly service while supporting store operations. Responsibilities include stocking, processing orders, and assisting across departments as needed.

The role emphasizes assisting customers throughout the day, with potential to learn new trade skills and participate in a team-driven environment. This is a part-time position offering benefits and growth opportunities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Literacy and numeracy

Standing/sitting endurance

Bi-lingual skills

Job description

Lowe's is seeking a Customer Service Associate in Michigan. You will welcome customers, help them locate products, and provide friendly service while supporting store operations. Responsibilities include stocking, processing orders, and assisting across departments as needed.

The role emphasizes assisting customers throughout the day, with potential to learn new trade skills and participate in a team-driven environment. This is a part-time position offering benefits and growth opportunities.