Home Improvement Customer Service Pro (Flexible Hours)

Lowe's Companies, Inc.; Richmond (VA); On-site; USD 42,981,000 - 46,420,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help select products, and support home improvement needs at our store. The role emphasizes friendly, proactive service and collaboration with team members to meet customer expectations.

Typical duties include assisting shoppers, stocking, processing orders, and potentially cross-training across departments to improve overall store service quality.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and perform duties as required.
• Ability to lift up to 25 lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock merchandise and replenish shelves as needed.
• Process orders and deliveries accurately to ensure on-time receipt of merchandise.
• Cross-train in other store areas to enhance customer service.

Skills

Customer service

Retail technology

Bi-lingual

Basic math

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help select products, and support home improvement needs at our store. The role emphasizes friendly, proactive service and collaboration with team members to meet customer expectations.

Typical duties include assisting shoppers, stocking, processing orders, and potentially cross-training across departments to improve overall store service quality.