Home Improvement Customer Service Pro

Lowe's; Waterloo (IA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service in-store. You will engage customers, answer questions, and support them throughout their home improvement journey.

Your role includes stocking, processing orders, and potentially cross-training in other departments to ensure top-notch service. Bi-lingual skills are a plus, and a focus on helping customers feel confident in their shopping decisions is essential.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology.
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and lift 25 lbs.

Responsibilities

• Greet customers and deliver friendly and professional service.
• Help customers locate products and assist with finding merchandise.
• Stock replenishment by identifying empty areas on shelves.
• Process orders and deliveries accurately so customers receive merchandise as expected.
• Assist with checkout and guide customers through shopping experience.
• Cross-train in other store areas to help deliver the best customer service.

Skills

Customer service

Retail technology

Bi-lingual

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service in-store. You will engage customers, answer questions, and support them throughout their home improvement journey.

Your role includes stocking, processing orders, and potentially cross-training in other departments to ensure top-notch service. Bi-lingual skills are a plus, and a focus on helping customers feel confident in their shopping decisions is essential.