Home Improvement Customer Service Pro

Lowe's; Richmond (VA); Sur place; USD 21 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Plan

Lowe's Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met in a friendly, professional manner.

Responsibilities include stocking, processing orders, and potentially training in other areas. This role supports diverse departments and emphasizes strong customer service and teamwork.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to stand/sit for long periods and perform duties
• Minimally lift 25lbs unassisted or with assistance

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Description du poste

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met in a friendly, professional manner.

Responsibilities include stocking, processing orders, and potentially training in other areas. This role supports diverse departments and emphasizes strong customer service and teamwork.