Home Improvement Customer Service Pro

Lowe's; Thomaston (ME); Sur place; USD 23 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) with company match

Associate discount 10%

Résumé du poste

Lowe's is hiring a Customer Service Associate to warmly welcome customers and help them find products for home improvement needs at our store in the United States. You will assist with locating items, answer questions, and ensure customer satisfaction throughout their shopping experience.

Your daily duties include stocking, processing orders, and potentially rotating through departments to deliver excellent service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Basic computer skills

Retail technology experience

Basic math

Stamina/standing

Lifting 25 lbs

Description du poste

Lowe's is hiring a Customer Service Associate to warmly welcome customers and help them find products for home improvement needs at our store in the United States. You will assist with locating items, answer questions, and ensure customer satisfaction throughout their shopping experience.

Your daily duties include stocking, processing orders, and potentially rotating through departments to deliver excellent service.