Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Portland (OR); Presencial; USD 21 000 - 25 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Resumo da oferta

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find products and services in-store. You will engage with shoppers, answer questions, and ensure great service throughout the day.

You will work across departments, assist with locating merchandise, and assist with stocking and processing orders to meet customer needs and timelines. This role emphasizes teamwork and reliable, friendly service.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Conhecimentos

Customer service

Communication

Retail technology experience

Bilingual

Ferramentas

POS systems

Smartphones/Tablets

Descrição da oferta de emprego

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find products and services in-store. You will engage with shoppers, answer questions, and ensure great service throughout the day.

You will work across departments, assist with locating merchandise, and assist with stocking and processing orders to meet customer needs and timelines. This role emphasizes teamwork and reliable, friendly service.