Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Sioux City (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Sioux City, IA is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will assist with locating merchandise, load some items, and ensure customer needs are met throughout the day while working across departments as needed.

A strong customer focus and basic computer skills are essential. This role supports a fast-paced retail environment with opportunities to learn trades, participate in

Qualifications

• Experience delivering friendly, effective customer service in a retail setting.
• Ability to communicate clearly and work well with others.
• Comfort with basic computer tasks and using retail tech on devices.

Responsibilities

• Welcome customers, answer questions, and deliver professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time fulfillment.
• Cross-train in other store areas to help deliver the best service.
• Prepare department merchandise to meet customer needs (e.g., paint, wood, pipes).
• Guide customers through shopping or checkout and complete other duties as assigned.

Skills

Customer service

Communication

Teamwork

Bilingual skills

Tools

POS system

Mobile devices

Job description

Lowe's Companies, Inc. in Sioux City, IA is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will assist with locating merchandise, load some items, and ensure customer needs are met throughout the day while working across departments as needed.

A strong customer focus and basic computer skills are essential. This role supports a fast-paced retail environment with opportunities to learn trades, participate in