Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Coon Rapids (MN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience.

The role includes assisting with merchandise placement, answering questions, and supporting multiple departments as needed. This position offers the chance to grow with a Fortune 50 retailer, with benefits such as health insurance options, tuition assistance, a 401(k) match, and associate discounts.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones/tablets
• Reading, writing, and basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately and on time
• Cross-train in other store areas to improve service
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic math skills

Prolonged standing ability

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience.

The role includes assisting with merchandise placement, answering questions, and supporting multiple departments as needed. This position offers the chance to grow with a Fortune 50 retailer, with benefits such as health insurance options, tuition assistance, a 401(k) match, and associate discounts.