Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Jackson (TN); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in a part-time role. You will greet customers, help them find products, and ensure a friendly shopping experience across departments. The job emphasizes customer interaction, merchandise handling, and timely service.

There are opportunities to learn, support across store areas, and participate in training. Lowe’s offers benefits, tuition assistance, and employee discounts to eligible team members.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic math

Customer interaction

Physical stamina

Job description

Lowe’s is hiring a Customer Service Associate in a part-time role. You will greet customers, help them find products, and ensure a friendly shopping experience across departments. The job emphasizes customer interaction, merchandise handling, and timely service.

There are opportunities to learn, support across store areas, and participate in training. Lowe’s offers benefits, tuition assistance, and employee discounts to eligible team members.