Home Improvement Customer Service Pro

Lowe's; Kingston (MA); Sur place; USD 12 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) with company match

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a Customer Service Associate in Massachusetts to greet customers, help them locate products, and provide friendly service throughout shifts that may be part-time or full-time. You’ll assist with stocking, processing orders, and supporting multiple departments, delivering customer-first experiences in-store.

The role emphasizes reliability, basic tech use, and the ability to stand for long periods while assisting shoppers across home improvement categories.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer basics

Retail technology

Basic math

Prolonged standing

Lifting 25 lbs

Outils

Smartphones

Tablets

Description du poste

Lowe's is hiring a Customer Service Associate in Massachusetts to greet customers, help them locate products, and provide friendly service throughout shifts that may be part-time or full-time. You’ll assist with stocking, processing orders, and supporting multiple departments, delivering customer-first experiences in-store.

The role emphasizes reliability, basic tech use, and the ability to stand for long periods while assisting shoppers across home improvement categories.