Home Improvement Customer Service Pro

Lowe's; Rockwall (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 


Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate who welcomes customers, helps them find products, and provides friendly, professional service to meet home improvement needs. This part-time role involves assisting across departments, stocking shelves, and ensuring orders and deliveries are accurate and timely.

Ideal candidates bring basic computer and retail-technology experience, are able to lift up to 25 lbs, and may be bilingual.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Computer literacy

Tools

Smartphones & tablets

Job description

Lowe’s is hiring a Customer Service Associate who welcomes customers, helps them find products, and provides friendly, professional service to meet home improvement needs. This part-time role involves assisting across departments, stocking shelves, and ensuring orders and deliveries are accurate and timely.

Ideal candidates bring basic computer and retail-technology experience, are able to lift up to 25 lbs, and may be bilingual.