Home Improvement Customer Service Pro

MaineGuide; Brunswick (ME); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the United States to warmly welcome customers, help locate products, and ensure a positive shopping experience. You will assist across departments, answer questions, and support the store team with flexible scheduling.

Daily duties include helping customers, stocking merchandise, processing orders, and providing friendly service. Benefits include health, tuition assistance, and a 401(k) with company match.

Qualifications

• 6 Months experience using a computer or similar technology.
• 6 Months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand or sit for prolonged periods and perform duties.
• Minimally lift 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers, answer questions, and provide friendly service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other areas to enhance customer service.
• Prepare department merchandise to meet customer needs (e.g., paint, hardware, lumber).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Basic math

Physical stamina

Lifting 25 lbs

Tools

Retail devices (smartphones/tablets)

Job description

Lowe's is hiring a Customer Service Associate in the United States to warmly welcome customers, help locate products, and ensure a positive shopping experience. You will assist across departments, answer questions, and support the store team with flexible scheduling.

Daily duties include helping customers, stocking merchandise, processing orders, and providing friendly service. Benefits include health, tuition assistance, and a 401(k) with company match.