Home Improvement Customer Service Associate

Lowe's; Colonial Hills (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Colonial Hills, SC seeks a Customer Service Associate to greet customers, guide product selection, and ensure a positive shopping experience.

You will help locate items, stock shelves, process orders and deliveries, and participate in cross-functional training to deliver outstanding service. This role supports multiple departments and requires basic computer skills and strong customer focus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service basics

Computer usage

Retail tech familiarity

Job description

Lowe's in Colonial Hills, SC seeks a Customer Service Associate to greet customers, guide product selection, and ensure a positive shopping experience.

You will help locate items, stock shelves, process orders and deliveries, and participate in cross-functional training to deliver outstanding service. This role supports multiple departments and requires basic computer skills and strong customer focus.