Home Improvement Customer Service Specialist

Lowe's; Charleston (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Charleston to warmly welcome customers and assist with home-improvement needs. You will help customers find products, load merchandise, and ensure customer satisfaction across departments.

The role involves varied duties and regular interaction with shoppers throughout the day. Responsibilities include answering questions, stocking, order processing, and cross-training in other areas to deliver the best service.

Qualifications

• Experience using a computer for everyday tasks.
• Experience with common retail technology (phones/tablets).
• Ability to read, write, and perform basic arithmetic.
• Ability to stand or sit for extended periods.
• Lift up to 25 lbs unassisted.

Responsibilities

• Greet customers and provide friendly, professional service.
• Help locate and handle merchandise for customers.
• Restock shelves and maintain product availability.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout and perform other duties.

Skills

Computer experience

Retail tech experience

Basic math

Physical ability

Lifting 25 lbs

Customer service mindset

Bilingual skills

Education

Trade certification in store dept.

Job description

Lowe's is hiring a Customer Service Associate in Charleston to warmly welcome customers and assist with home-improvement needs. You will help customers find products, load merchandise, and ensure customer satisfaction across departments.

The role involves varied duties and regular interaction with shoppers throughout the day. Responsibilities include answering questions, stocking, order processing, and cross-training in other areas to deliver the best service.